Overcoming Sleepless Nights: How to Run Your MSP with Confidence

Does worrying about what's around the corner cause you sleepless nights when running your MSP? If so, you're not alone. When I ran my MSP for over 25 years, this was one of my biggest fears, and it certainly kept me awake at night. The niggling concerns seemed endless:

• One of my engineers might overlook something and expose a customer to risk.
• What if a cybercriminal gets into my M365?
• How can I find time for all the necessary security checks to keep my customers safe?

These fears plagued me, often at 2 or 3am, leading to unproductive days. Does this resonate with you? So, what can you do about it?

Addressing Uncertainty with Knowledge and Action

You don’t know what you don’t know, do you? This may sound a bit cheesy, but it's true. Worry and "what ifs" stem from uncertainty and doubt. When you identify the problem and take action, those sleepless nights start to disappear.

Practical Solutions for Peace of Mind

To make life easier for yourself and your engineers, consider inserting fail-safes. Here are some practical examples:

• Automated Templates: Use easy templates that highlight compliant M365 setups. These can be automatically and consistently applied to tenants, allowing multi-operations to be carried out with a few simple clicks.
• Rapid Notifications: Get notified quickly if changes are made to your security settings. You can choose whether to auto-correct these changes or not.
• Proactive Alerts: Receive alerts rapidly if anything suspicious is detected in your or your customers' M365 tenants. It's not always the obvious stuff, so having a keen monitoring system is crucial.
• Automation: Automate as much as possible. Ensure you and your team focus only on the necessary hands-on tasks while automation handles vital security and productivity operations, freeing your team to concentrate on other high-earning income streams.

Making Life Easier for MSPs

This is the reason why MSP Easy Tools exists: to make life as easy as possible for MSPs and allow you to sleep easy. Our suite carries a vast array of invaluable security and productivity tools, which are constantly growing based on the requests of our MSP member votes. Our goal is to make your MSP world much easier, happier, and far less stressful.