Monthly Releases

February 2025: Introducing Push MFA

What It Does:

Push MFA lets you quickly verify a user's identity by sending a push notification straight to their registered device. In simple terms, when you select a tenant and a user in MSP Easy Tools and click “Send Push Notification,” the tool sends a secure request to the user’s device to confirm their identity.

Why You Need It:

Cybercriminals are getting bolder, often trying to trick support teams into giving them access to accounts. With Push MFA, you can easily confirm that the person you’re talking to is who they say they are. Because the push notification goes only to one trusted device, it greatly reduces the chance of fraud. Plus, you’ll get an alert if a new authentication method is added—keeping you informed and one step ahead.

Bonus: A Great Training Resource
Push MFA also serves as a valuable training tool. As an MSP, you can send a Push MFA notification to an unsuspecting customer (with the business owner's agreement). If the notification is accepted without a second thought, it might be a sign that additional training is needed. This helps ensure that staff aren’t casually clicking on rogue links and understand the real dangers of phishing and other cyber threats.