Monthly Releases
Welcome to our monthly tool release series—a space where we share our latest enhancements for MSPs. Based on feedback from our MSP members.
March 2025 Introducing:
📊 The Accounts per Customer Report
Tired of jumping between tenants to get a clear picture of who’s where? This new report brings all user accounts across your customer tenants into one single view.
Whether you're planning a marketing campaign, working out billing, or simply need a quick overview of user activity, this tool gives you everything at your fingertips — including license statuses and all associated email aliases.
No more piecing things together manually. It’s fast, it’s easy, and it saves you hours.
🎨 UI Customisation Just Got Smarter
We know everyone has their own way of working, so we’ve added new visual customisation options to help you personalise your workspace:
- Prefer a cleaner interface? You can now switch to text-only mode in both the launcher and MicroMonty.
- Want a more minimal aesthetic? Monochrome icons are now available in the MSPET launcher.
It’s all about making the tools feel more like your tools.
🔐 Stay Ahead of MFA Changes
As Microsoft moves away from legacy MFA methods, it’s more important than ever to stay in the loop.
We’ve added a new indicator to your Security Report dashboard showing the status of the MFA migration for each tenant — giving you better visibility and helping you stay proactive with your security strategy.
❌ Understand Login Failures Instantly
Troubleshooting login issues just got easier. The Login Tracker report now includes clear reasons for failed logins, so you can instantly see what went wrong — whether it's a password issue, MFA problem, or something else entirely.
Less guesswork. Faster resolutions.
These updates are all about giving you more clarity, more control, and more confidence in your tools — so you can deliver an even better service to your clients.
More to come soon. Watch this space!
February 2025: Introducing Push MFA
What It Does:
Push MFA lets you quickly verify a user's identity by sending a push notification straight to their registered device. In simple terms, when you select a tenant and a user in MSP Easy Tools and click “Send Push Notification,” the tool sends a secure request to the user’s device to confirm their identity.
Why You Need It:
Cybercriminals are getting bolder, often trying to trick support teams into giving them access to accounts. With Push MFA, you can easily confirm that the person you’re talking to is who they say they are. Because the push notification goes only to one trusted device, it greatly reduces the chance of fraud. Plus, you’ll get an alert if a new authentication method is added—keeping you informed and one step ahead.
Bonus: A Great Training Resource
Push MFA also serves as a valuable training tool. As an MSP, you can send a Push MFA notification to an unsuspecting customer (with the business owner's agreement). If the notification is accepted without a second thought, it might be a sign that additional training is needed. This helps ensure that staff aren’t casually clicking on rogue links and understand the real dangers of phishing and other cyber threats.
